Krayin CRM is a free and open-source Customer Relationship Management (CRM) solution built on Laravel, designed for small to medium enterprises and large organizations. It aims to streamline and enhance customer lifecycle management through a comprehensive suite of features tailored to various industries. Krayin CRM helps businesses manage leads, automate sales processes, and improve customer engagement, ultimately driving growth and efficiency.
- Sales Management: Track leads, manage deals, and forecast sales effectively.
- Marketing Automation: Manage campaigns, email marketing, and customer segmentation with ease.
- Customer Support: Utilize VoIP, live chat, and customer feedback systems to enhance support.
- Data and Analytics: Generate reports, analyze performance, and gain insights into your operations.
- Contact Management: Maintain detailed information about your contacts and organizations.
- Activities Management: Keep track of meetings, calls, and notes to stay organized.
- Access Control List (ACL): Assign specific roles to users to control access to records.
- Unlimited Custom Fields: Adapt the CRM to your business needs with customizable fields.
- Product Creation: Manage your products and services to add value to leads.
- Communication Medium: Seamlessly interact with customers through various channels.
- Email Integration: Track emails, use templates, and manage campaigns.
- Chat and Messaging: Provide live chat support and use chatbots for multi-channel messaging.
- Phone Integration: Log calls, integrate VoIP, and analyze call data.
- Social Media Integration: Monitor social media, generate leads, and manage campaigns.
- Data Management and Integration: Handle data import/export, deduplication, and synchronization.
- Automation: Automate repetitive tasks and sales processes.
- Security: Ensure data security with encryption, role-based access, and audit trails.
- ERP and Third-party Integration: Connect with ERP systems, marketing tools, and external apps.
Krayin CRM is a versatile and powerful tool designed to transform your business operations, making it easier to manage customer relationships and drive sales. Its open-source nature ensures that it is customizable and adaptable to meet the unique needs of any industry.
